Privacy Policy

This Privacy Policy outlines how The Enchanted Florist of Lochaber, Kim Macdonald, ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the theenchantedfloritoflochaber.co.uk  website ("Site"). This Privacy Policy applies to the Site and all products and services offered by The Enchanted Florist of Lochaber, Kim Macdonald.

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Personal Identification Information:

We may collect personal identification information from Users in various ways, including but not limited to when Users visit our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

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Non-personal Identification Information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

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How We Use Collected Information:

The Enchanted Florist of Lochaber, Kim Macdonald, may collect and use Users' personal information for the following purposes:

• To improve customer service

• To personalise user experience

• To process payments

• To send periodic emails

  • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

  • If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

• To administer a content, promotion, survey, or other Site feature

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How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

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Sharing Your Personal Information:

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

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Changes to This Privacy Policy:

The Enchanted Florist of Lochaber, Kim Macdonald, has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

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Your Acceptance of These Terms:

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

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Contacting Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

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The Enchanted Florist of Lochaber, Kim Macdonald,

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www.theenchantedfloristoflochaber.co.uk

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This document was last updated on 22/3/2024